What is Travel Training?

Travel training teaches people with disabilities, veterans and seniors how to properly and safely use the local bus and rail system for their transportation needs.

 Who Does the Training?

The Kennedy Center, one of the largest human service agencies in Connecticut, is responsible for this program.  Since 1991, The Kennedy Center has successfully taught more than 3,500 people, aged 14-95, with cognitive, sensory and physical disabilities how to use the local bus and rail routes.  Travel training is available in any part of the state where there is local bus or train service.

Should I Participate?

Individuals with disabilities and seniors who wish to become more independent should consider participating.  Your residence and destination should be on or near a bus route.  Travel destinations are your choice and can include: work, school, medical appointments and leisure activities.

 How Do I Learn to Use Public Transportation?

The training process is individualized to meet your personal needs, with an emphasis on safety.  A qualified mobility instructor will travel with you to your desired locations, at times of your convenience.  Your instructor will stay with you, teaching you techniques for safe travel until you are ready to travel on your own. 

How Long Will it Take Me to Learn My Route?

There is no time limit for training.  An instructor will stay with you until you feel comfortable and confident riding the bus or train, and will be available for follow-up services.

What Will it Cost Me?

The program is funded by CTTRANSIT and the Connecticut Department of Transportation, therefore there is no cost for the training program.  Each participant, however, is required to pay the bus or train fare while training is taking place.

For more information about travel training please contact Margaret Mixon, the Director of Mobility Services with the Kennedy Center, at 203-365-8522 ext. 265 or at This email address is being protected from spambots. You need JavaScript enabled to view it.Click here to complete a Travel Training Referral Form.  Completed forms can be faxed or emailed to This email address is being protected from spambots. You need JavaScript enabled to view it..

Satisfaction Survey

If you are a referral source that would like to complete a satisfaction survey regarding our Travel Training program, please click here to download the survey. 

If you are an individual that used our Travel Training program and would like to complete a satisfaction survey, please click here to download the survey.